If the disc is damaged with deep scratches or cracks so that it won’t install, please contact Pinnacle support for a replacement. Once the disc is clean, retry the installation. Wipe from the center of the disc to the outer edge. Avoid using paper towels or any other material that could be abrasive and scratch the disc. Clean off the disc with a soft cloth if necessary. Inspect the discs: Check each disc’s surface for dirt, smudges and fingerprints. ![]() In all such cases, try the following steps in turn until the problem is resolved: In other circumstances, the install routine may crash or appear to freeze. Errors during the installation of Studio may appear as a dialog box with the title “CRC Error”, “Feature Transfer Error” or “I/O Error”.
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